We are always able to quickly find information that is legally required.
Less True - 1 2 3 4 5 - More True
We can find information on our computers easily.
Less True - 1 2 3 4 5 - More True
We do not waste time on e-mail.
Less True - 1 2 3 4 5 - More True
Our core business is clear, and our systems and processes reflect that.
Less True - 1 2 3 4 5 - More True
We have a current records retention policy that has clear guidelines for purging paper and electronic files.
Less True - 1 2 3 4 5 - More True
We have cross-trained staff for all work responsibilities.
Less True - 1 2 3 4 5 - More True
We do not recreate information that exists.
Less True - 1 2 3 4 5 - More True
Our core values are clear and we are hiring, reviewing, rewarding and firing around them.
Less True - 1 2 3 4 5 - More True
We use our time planners (calendar, Palm(R), mobile phone, pda, etc.) effectively.
Less True - 1 2 3 4 5 - More True
We have complete standard operating procedures.
Less True - 1 2 3 4 5 - More True
We have good systems for managing work in progress.
Less True - 1 2 3 4 5 - More True
We have the right people in the right seats in the organization (qualifications, skills, etc. aligned with role - doing the right things).
Less True - 1 2 3 4 5 - More True
All meetings are on the same day and at the same time each week, have the same printed agenda, start on time, and end on time.
Less True - 1 2 3 4 5 - More True
We can easily find contact information quickly (phone numbers, email, addresses, etc.).
Less True - 1 2 3 4 5 - More True
We have an effective system for managing projects and open items.
Less True - 1 2 3 4 5 - More True
Our organization operates as efficiently and effectively as it could.
Less True - 1 2 3 4 5 - More True
We have a successful way for people to voice concerns and suggestions.
Less True - 1 2 3 4 5 - More True
We do not waste time on non-effective meetings.
Less True - 1 2 3 4 5 - More True
Everyone is engaged in effective weekly meetings.
Less True - 1 2 3 4 5 - More True
Our organization reflects the quality of our products/services.
Less True - 1 2 3 4 5 - More True
We use a consistent filing system and everyone knows how to access it.
Less True - 1 2 3 4 5 - More True
We have a well managed library that everyone can access and understands.
Less True - 1 2 3 4 5 - More True
A scorecard for weekly metrics and measurables is in place.
Less True - 1 2 3 4 5 - More True
All teams work towards the greater good and are focused on the long term by clearly identifying, discussing and solving key issues.
Less True - 1 2 3 4 5 - More True
We train our new hires on how to manage information.
Less True - 1 2 3 4 5 - More True
Everyone has 3 - 7 priorities per quarter, is focused on them and actively working on them.
Less True - 1 2 3 4 5 - More True
The leadership team is open, honest and demonstrates a high level of trust.
Less True - 1 2 3 4 5 - More True
We have an up-to-date organization chart and job/role descriptions that are clear and complete.
Less True - 1 2 3 4 5 - More True
We have a proven process for doing business with our customers/clients. It has been named, consistently communicated, visually illustrated and everyone is following it.
Less True - 1 2 3 4 5 - More True
If someone is out of their office, other people can easily and quickly find what they need.
Less True - 1 2 3 4 5 - More True
We have a complete operations and employee manual and it is updated at least quarterly.
Less True - 1 2 3 4 5 - More True
We have and actively use our business plan to move our business growth forward.
Less True - 1 2 3 4 5 - More True
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